Looking for help desk script on PHP, here is the best support ticket support comes with beautiful UI and other features
This help desk support system is based on PHP -Mysql, comes with lot of good features and as well as easy to use user interface design. The software is ideal for product/service selling sites who looking to use support ticket system with their website .An it can be installed with unlimited domains wherever you want.
Support Ticket Software Features
Here is the some of the other features of the script
- Clean Design – professionally looking clean designed software
- User registration- In builds front end-user registration that raise the support ticket to the admin
- Ticket search- Admin can search support tickets by keywords, ticket status (closed, open), priority(Low, Medium, High)
- File attachments Users can attach files while submitting support requests
- POP3 Downloader- Can creates and reply to tickets via email using pop3 feature
- Email notifications- Get email notifications when the new ticket has been created, the ticket got new reply
- SMTP support -configures and sends mails through SMTP
- Permission levels – Four levels of permissions
- Bulk ticket status -change Administrator (admin) can change the status (Open/Close) of the tickets in bulk (By selecting multiple tickets)
- Gravatar support – Users will get displayed with Gravatar display by default
- HTTPs/SSL support Can be installed and used in the secure socket layer (SSL, HTTPs) URL
- Access logs – Software will automatically logs all the access information and helps to review the security logs.